Kruisstraat 5 · 3520 Zonhoven
We answer within the day
In Dutch, in French, in English.
An order to place, a reorder to prepare, a file to check, a showroom to visit. Write or call: the person who answers works with the collections every day.
Write to the team
Fields marked with an asterisk are required. We reply to the email address given, never anywhere else.
Request sent
Thank you. A receipt goes to the address given, with the summary. Answer within the day, Monday to Friday.
Urgent? Call +32 (0)11 18 24 18, from 8:30 to 17:00.
What happens after sending
The same path, whether the form is handled by the script or by the browser alone.
- 01Immediate receipt
On screen and by email, with the summary of your message.
- 02A human answer
Within the day before 17:00, in Dutch, French or English.
- 03A concrete next step
Quote, sample, appointment or technical sheet, decided with you.
The Depot
- Address
- Kruisstraat 5, 3520 Zonhoven
- Phone
- +32 (0)11 18 24 18
- info@thedepot.be
- VAT
- BE 0893.674.972
Opening hours
Monday to Thursday from 8:30 to 17:00, Friday from 8:30 to 16:00. Closed at weekends. In December, Saturday morning by appointment.
An answer within the day, in three languages
An email received before 15:00 gets an answer the same day. The phone rings from 8:30 to 17:00. Each language is held by someone who knows the trade, not by a translator.
NL · FR · EN
Christmas and year end: in December the phone rings until 18:00. The info@thedepot.be inbox is checked three times a day.
Who answers
Four different people, one entry point.
Orders and reorders
Availability, lead times, free delivery threshold, carrier.
Studio
Files, 3D proof, minimums, 10 working days.
Invoicing
Intra-EU VAT, Peppol, invoice disputes.
Showroom
Appointments, samples, trade fairs.
Coming to Zonhoven
Kruisstraat 5, 3520 Zonhoven. The warehouse and the showroom share the entrance. Come through the showroom, not the loading bay.
By car
E314, Zonhoven exit, then two minutes. Parking in front of the warehouse, step-free access.
By train
Hasselt station, then 12 minutes by taxi. The bus stops 400 metres away.
Showroom
By appointment only. Allow 45 minutes to see the six collections and compare materials.
Bay and deliveries
Loading and collection from 7:30 to 16:30, on presentation of the delivery note.
Showroom and warehouse, Zonhoven.
A sample rather than a form?
Ask for the current collection, we prepare it in Zonhoven and ship it within 48 hours.