Parcels in Belgium
Bpost, delivery at the door or at a pickup point.
Delivery, free shipping and pickup
Ordered before 14:00, your order leaves Zonhoven the same day. It is delivered within 48 hours in Belgium and within 48 to 72 hours in the Netherlands and Luxembourg. Free shipping from 250 EUR. Pickup is by appointment at Kruisstraat 5, 3520 Zonhoven.
Zones and free shipping
Free shipping applies in the Benelux. Outside the Benelux we make a tailored quote.
Zone
Free shipping
Lead time
Belgium
from 250 EUR
48 hours
Ordered before 14:00, shipped the same day.
Netherlands and Luxembourg
from 250 EUR
48 to 72 hours
Ordered before 14:00, shipped the same day.
France and rest of Europe
quote on request
carrier dependent
Carrier chosen according to weight and destination.
Pickup in Zonhoven
no shipping cost
same day before 14:00
By appointment, Kruisstraat 5, 3520 Zonhoven.
Below 250 EUR, shipping is calculated in the cart according to weight and zone. The price of the reference does not change.
The lead times
Every lead time starts from the confirmation of your order, not from opening the site.
- Standard order
- 48 hours. Ordered before 14:00 on a working day, shipped the same day.
- Personalisation
- 10 working days. From 25 pieces, with a 3D proof before production.
- Reference on arrival
- on the stated date. The date on the sheet is the next confirmed arrival.
- Pickup
- same day. Ordered before 14:00, ready the same day in Zonhoven.
Carriers
The carrier is chosen according to weight and destination. It appears in your confirmation.
Parcels in the Netherlands and Luxembourg
GLS, with tracking per shipment.
Pallets and heavy orders
Regional carrier, delivery by appointment.
Pickup
No carrier: you load in Zonhoven.
Tracking your shipment
As soon as the label is printed at the scan, your tracking leaves. You find it in three places.
- By email to your account address, with the order number and the carrier link.
- By SMS if you have shared the number.
- In The Depot Pro, with the status of every order step.
Example: order 26-1187 left Zonhoven on Thursday at 13:05.
The parcel itself
Your order leaves the way you know it: sealed with Sceau tape, with a readable mono despatch note and the passport of every reference. The shipping boxes are scored and return to the warehouse.
The Depot, Zonhoven, 2006
Pickup in Zonhoven
Preparing your order costs us no shipping fee, so you do not pay one. We prepare it the same day when you order before 14:00.
Address
The Depot, Kruisstraat 5, 3520 Zonhoven, Belgium
When
By appointment, Monday to Friday, during warehouse opening hours.